Salesforce Platform Review

The technical support is effective and fast and the program is very stable

What is our primary use case?

Our primary use case for Salesforce App Cloud is to make assertions that I personalize, based on the information that the companies have in their systems. 

What needs improvement?

I would like to see an improvement in the price - it could be cheaper. Also, I would like to have more integration with Google.

For how long have I used the solution?

I have been using Salesforce App Cloud for three to four years now.

What do I think about the stability of the solution?

We haven't had any issues with stability so far.

What do I think about the scalability of the solution?

I believe Salesforce App Cloud is a scalable solution.

How are customer service and technical support?

The technical support is very good and they respond very fast.

How was the initial setup?

The initial setup is really straightforward. You can deploy it yourself, or you can make use of a consultant.

What other advice do I have?

I would recommend this solution to others and I will recommend that they use all the other SalesForce products. If their primary business use case is covered by Salesforce App Cloud, they should start there. If they have other business cases, they should definitely use other Salesforce products to see if that is covered.

Additional features that I would like to see included in the next release is more integration with Google. On a scale of one to ten, I will rate this solution a nine. 

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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