As a Software sales professional, Salesforce.com helps me greatly organize the multitude of complex sales cycles I manage on a daily basis. The interface is very intuitive. I also appreciate the ability to customize the application for my particular business. And, I appreciate it's ability to integrate with other cloud and desktop products.
Room for Improvement:
The mobile application for Salesforce.com is somewhat lacking. I would have expected more from this leading organization. I also at times am frustrated my the response time as I am logging activities in the system. I seem to be waiting on a page to load. This wasted time can add up over a day.