Salesforce Sales Cloud Review

We use it for the full sales cycle and email marketing

What is our primary use case?

  • Email marketing
  • Full sales cycle
  • CRM to record everything.

How has it helped my organization?

You must have a process and record everything to automate and keep track.

What is most valuable?

Learning how to generate specialized reports. The more metrics and understanding of functionality, the better.

What needs improvement?

If you don't have sysadmin rights, you can be hamstrung doing many things manually and one at a time.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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