Salesforce Sales Cloud Review

Good integration and vast functionality has allowed us to consolidate solutions

What is our primary use case?

We primarily use this solution for CRM, process automation, and our operational database.

How has it helped my organization?

It has allowed us to bring together functions previously spread across many other packages.

What is most valuable?

The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.

What needs improvement?

The cost of this solution could be improved. It is pricey, although worth it now that they have bumped up default storage amounts.

For how long have I used the solution?

We have been using Salesforce Sales Cloud for eight years.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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