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Salesforce Service Cloud Reviews

Vendor: Salesforce
4.3 out of 5
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Salesforce Service Cloud market share

The market share of Salesforce Service Cloud in the CRM Customer Engagement Centers category is 20.0% and it decreased by 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
February 2024
CRM Customer Engagement Centers
 
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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
19%
Educational Organization
15%
Financial Services Firm
10%
Manufacturing Company
8%
Retailer
5%
Insurance Company
4%
Healthcare Company
4%
Government
4%
Real Estate/Law Firm
4%
University
3%
Media Company
3%
Construction Company
3%
Energy/Utilities Company
3%
Wholesaler/Distributor
2%
Comms Service Provider
2%
Outsourcing Company
1%
Transportation Company
1%
Legal Firm
1%
Logistics Company
1%
Sports Company
1%
Non Profit
1%
Hospitality Company
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Marketing Services Firm
1%

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