"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
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Samanage is the #11 ranked solution in top License Management solutions, #16 ranked solution in top IT Asset Management solutions, #25 ranked solution in top IT Service Management (ITSM) solutions, and #26 ranked solution in top Help Desk Software. PeerSpot users give Samanage an average rating of 7.6 out of 10. Samanage is most commonly compared to ServiceNow:
Samanage vs ServiceNow. Samanage is popular among the large enterprise segment,
accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a
construction company, accounting for 16% of all views.
The market share of Samanage in the Help Desk Software category
is 0.5% and it increased
by 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.