SAP Analytics Cloud Review

A scalable and easy-to-use solution for visualizations

What is our primary use case?

We use it for publishing financial reports. 

What is most valuable?

The visualization feature is the most valuable. SAP Analytics Cloud is also very easy to use.

What needs improvement?

The security, authorization, and live connection to the back-office system features can be improved.

A business analyst colleague who creates complex financial management reports has mentioned that he wants to see more fact and visualization features. It would be helpful to have more visualization features to be able to prepare more stories or reports for executives. For example, Tableau has some visualization features that are not present in this solution. 

For how long have I used the solution?

I have been using SAP Analytics Cloud for two years.

What do I think about the stability of the solution?

We experienced some upgrades and interruptions recently. I would say it has a 95% availability.

What do I think about the scalability of the solution?

It is scalable. Agility and scalability are the benefits of the cloud solution. If I want to put 500 users tomorrow, I just simply add them. I don't have to worry about performance, service, memory, and all the other things.

We have between 50 to 100 users who are accessing SAP to see their reports. They need to see financial information. They might be viewing these reports on a weekly basis or a monthly basis.

How are customer service and technical support?

We have created some tickets through our partner for some issues related to the maximum available fields, the number of lines to upload, or some restrictions related to the cloud. We get monthly upgrades on the cloud for functionality. In the next month's upgrade, thankfully, they will include the resolution of the problem. I would rate their technical support a seven out of ten.

Which solution did I use previously and why did I switch?

We have used On-Premise BI, Webi business objects, SAP business objects, and Tableau. We moved to SAP because we recognize the value and advantage of SAP Cloud Analytics over other solutions.

How was the initial setup?

The initial setup was simple. It took us a day to deploy it.

What about the implementation team?

Initially, we started to use it ourselves for simple reports and simple uploads from Excel files. It took us less than a day to see a simple visualization of the report. In the next phase, it got more complicated in the sense that we implemented a single sign-on and live connection to the back-office systems. We had some SAP experts who helped us with what should be done.

What's my experience with pricing, setup cost, and licensing?

It is not the most expensive one. You have to do the cost-of-ownership analysis and take a lot of things into consideration to come up with the conclusion that it is cheaper or not, but its price is reasonable. It provides value for money. 

What other advice do I have?

SAP Analytics Cloud is an easy-to-use tool that can help you to analyze data. It also depends on the industry and what you want to use it for, but it is an easy tool. 

Before start using it for advanced reports, I would suggest spending a month learning this tool well. Because it is so easy to use, when you start using it for doing complex things in the beginning, you might realize that you haven't done it the right way because you didn't have the training. Don't get too enthusiastic about the ease of use of SAP. Do get the training and learn how to make proper reports, how to appropriately use the models, how to connect to on-premise systems, and how to implement live connections. After that, start building complex reports and use it for productive work.

I would rate SAP Analytics Cloud an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
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