SAP Analytics Cloud Review

Good graphing and easy to use but needs predictive analytics


What is our primary use case?

We're using the solution to analyze our clients' data to create dashboards for them to decipher the sales patterns, income generated, geographical locations of sales, etc., to get a better understanding of how to spread out the user base.

What is most valuable?

The ease of use of the solution is its most valuable feature. We haven't tried all of the features yet. The graphing and the ease of using the analytics tools have been great. It's all drag and drop; you don't need to code anything.

What needs improvement?

Improvement-wise, it would be great if there were more analytics features in the time series. Having an accessible, easier time series or trying to incorporate more analytics products like ARIMA would be a good addition. 

Statistical analysis should be a bit more profound than it is.

The ability to clean the data up would be helpful.

You have to create your own data sources and that's when you have to connect to SAP. If we could go through an SAP source, then design what kind of data we want to pick for an audit in SAP, that would be ideal. I don't want to need to audit the user creator. It would be better if we had the ability to have one person go in and say, okay, I want this data from these different tables. Then, in the backend, it could create it. That would be a vast improvement.

I'm not sure how many databases can really connect to the solution. I've just used Oracle and HANA. They need to ensure the amount of data sources they can connect to is high so that they can compete with a solution like Tableau.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

I'm not sure if the solution is scalable as I haven't tried to expand it. According to the data I have of the sources of data that I am collecting, it's fulfilling my requirements right now. 

Currently, whatever data I have, it seems able to handle it quite easily. It becomes a bit slow at times, however. 

We have clients that range from small to medium-sized enterprises. Some have a user base of around 60,000.

How are customer service and technical support?

I've never contacted technical support.

Which solution did I use previously and why did I switch?

I've used Tableau and R in the past. I've also worked with SAS a bit and Python coding among others. When I came to the company, they were using the solution.

What's my experience with pricing, setup cost, and licensing?

There's not too much awareness of SAP except for SAP HANA. Many companies have invested in Tableau or Click, but if the pricing was better, this solution might become more popular.

What other advice do I have?

I'm a consultant as well as a user of the solution.

We're a small team that does work for our clients. If our clients want analytics done, we use the solution to work on their data. Our team is about 15 people. Our clients are typically small and medium-sized enterprises.

With some clients, there'll be some hand-holding with them to understand how SAP benefits them. At the same time, we've got some real large giants who have 3,000+ users and they are using a CPS room. They want lots of analytical capabilities. Some use Tableau or Click. The awareness of this solution isn't as good as those.

I'd recommend others try the solution. It's quite a good tool with a lot of features and different user levels. Users don't need to be trained professionals; anyone can start with smaller analyses on their own. A few video tutorials should be sufficient to get someone started. It's only when you get into more complex items that you may need more assistance.

I'd rate the solution seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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