What is our primary use case?
The version was launched about a month ago. We are in partnership with SAP, we're gold members. We implement SAP a lot. Working with open-source data in terms of Google Drive.
The primary use case is working with open-source data in terms of Google Drive and other platforms. The environment currently runs on SAP, so SAP Analytics Cloud is a good way to go. The client can get value for money, instead of having to bring Oracle into an environment in which the integration might be clumsy. It makes sense to have SAP on the ground because they are running currently on HANA, which is why SAP was the first option on the list.
What is most valuable?
I love a lot of things about the product. The first is Smart Discovery and Smart Insight. It's amazing having predictive analysis and AI algorithms. A second valuable feature about SAP Analytics Cloud is the fact that it integrates with third-party applications such as Google Drive and Excel, which is amazing. Also the look and feel of the product, the user experience is very, very intuitive and the collaborative support that you have within the solution means you can share pictures, make comments, etc. It's very collaborative.
What needs improvement?
Improvement could be made in the pricing of the product which is very expensive, more than Oracle and Power BI and similar solutions. Currently, only one data modeler can work at a time. If you're working on a project and you have five data modelers, for example, if person A corrects or makes a change, person B won't see it. It makes it difficult because if you have three or four modelers working on the project, everybody should be able to work seamlessly without having to disturb one another. That's my only negative about SAP Analytics.
In the next release, I think they need to have voice-driven analytics, rather than just clicking and texting as it is now. A voice to text solution would make it funkier and more amazing. A move to include Android mobile platforms, would also be good, currently, it only works with iPhones and other Apple products. The number of people using Android is huge, so if they can extend the mobile platform to Android it'll be great.
For how long have I used the solution?
I've been using the product for about seven months.
What do I think about the stability of the solution?
Though it is a relatively new solution, it is stable.
How are customer service and technical support?
I've been in touch with technical support because SAP has a presence in Nigeria. We can also get support from South Africa, and that was really helpful.
How was the initial setup?
I think deployment took us about a month and I think that was because this was very, very robust. Once you're able to get the data models it's just a matter of uploading.
Which other solutions did I evaluate?
The client actually wanted SAP. We checked other vendors to see if they could match what SAP could offer.
What other advice do I have?
The program runs on the cloud. We push the data from the source offline entirely in the cloud, and the cloud takes over the analytics. It's a bit of a hybrid solution for now but we are thinking of moving fully into the cloud so that everything just happens in the cloud, and we get our insights and our KPIs displayed on the dashboard.
There can always be improvements and updates are coming in regularly but if you can afford this solution I would say 'go for it!'
For now, I would rate this product an eight out of 10.
Which deployment model are you using for this solution?