SAP Ariba Procurement Review

The Precision Time Protocol is the solution's most valuable feature


What is most valuable?

The Precision Time Protocol (PTP).

How has it helped my organization?

We made custom enhancements to suite our business process.

What needs improvement?

Integration: SAP Ariba's integration has not matured yet, there is lot of scope for improvement in terms scenarios, error handling, data update intervals, etc.

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service:

A seven out of 10.

Technical Support:

An eight out of 10.

How was the initial setup?

Straightforward.

What about the implementation team?

Vendor team: A six out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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