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SAP Business Objects Review
New features and more efficient install add value


Valuable Features

Semantic Layer (Universes), ease of use

New Undelete of Public objects..

New Dashboard of overall environment

Room for Improvement

Java Applet still relying on the quirkiness of Java VM, and potential version mis-matches.

Use of Solution

10+ Years

Deployment Issues

With proper planning and understanding of the application landscape the deployment is fairly straight forward. Better to do a new install if you have multiple updates and patches...better to build from scratch vs remodel

Scalability Issues

Highly scalable, new configuration wizard with 4.1 version assists in scaling correctly.

Customer Service and Technical Support

Customer Service:

Fair

Technical Support:

Fair to Poor..Business Objects sometimes gets lost in the quagmire of SAP

Previous Solutions

No

Initial Setup

Depends on the deployment. Can be very complex in a 100% fail over/fault tolerant/load balanced scenario.

Implementation Team

I deploy for clients.

Other Solutions Considered

No

Other Advice

Use a consulting firm with expertise in deployment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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