SAP Business One Review
Great usability, best localization, reasonable price, and comes with all basic ERP functionalities
What is most valuable?
Its usability is the most valuable. It is very intuitive and user-friendly. In terms of functionality, it has all the basic functionalities for ERP, such as CRM, sales, and manufacturing. These are the functionalities that we typically use for all SMEs.
In terms of localization, SAP Business One is the best. It has got localization across all countries, which is an advantage. No other solution has such localization.
What needs improvement?
There are possibilities to extend its functionality. Things such as Quality Management System (QMS) and Payroll are currently not a part of the product. These things are needed.
For how long have I used the solution?
I have been using this solution for ten years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Our clients are medium-sized companies.
How are customer service and technical support?
SAP's technical support is good.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable. People are able to spend that much.
What other advice do I have?
I would advise doing no customization. This is the best way. There is no point in doing customizations and making ERP unstable.
I would rate SAP Business One a nine out of ten.
Which version of this solution are you currently using?