SAP Business One Review

Good analytics, dashboard, stability, and support

What is our primary use case?

We use it for all business processes such as finance, CRM, banking, treasury management, inventory, and purchases. We use all the modules in the suite.

What is most valuable?

I like analytics, dashboard, and KPIs a lot. It is very helpful when I need to check balances and financial statements.

What needs improvement?

We would like a mobile version of this for sales exhibits, etc. We would also like more personalization features to personalize it for our organization.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is very good in terms of stability.

What do I think about the scalability of the solution?

At the moment, we are a small organization. We have about ten active users. We are a growing company. In the future, we will get to know whether we can easily scale it or not.

How are customer service and technical support?

Their support has been good. It has been a long time since we had any problem.

Which solution did I use previously and why did I switch?

We had a lot of solutions. Basically, it has accounting, so we decided to move to this solution to meet our business needs.

How was the initial setup?

It was a bit complex. This kind of implementation was new to us. Basically, we had to renew the data center, which required a lot of configuration. We also had to change a lot of permissions. The deployment took around two months.

What about the implementation team?

We used a consultant. They listened to all of our problems. There were some problems that they didn't know how to solve, but overall, they were good. We had two people for its deployment. 

We have two people for the maintenance of the data center. We have one internal person and one external person.

What's my experience with pricing, setup cost, and licensing?

We pay annually. It is around 800 a month.

What other advice do I have?

I would recommend doing proper testing because it is not a simple solution. It has many options and features.

I would rate SAP Business One a nine out of ten. It is a good solution.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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