On a scale from 1-5 (1=worst, 5=best), how would you rate this product overall compared to similar products?
For how long have you used this product?
- 2 Yrs
Which features of this product are most valuable to you?
- Scheduling Reports and Features supported to schedule reports.
Can you give an example of how this product has improved the way your organization functions?
- Users are getting reports that run for hours offtime on their inbox and file share devices or Shared Portals.
What areas of this product have room for improvement?
- Ease of use and understanding.
Did you encounter any issues with deployment, stability or scalability?
- Deployment is easy but scalability and stability of the product has been cumbersome.
Before choosing this product, did you evaluate other options? If so, which ones?
- Yes. Tableau
How would you rate the level of customer service and technical support?
Was the initial setup straightforward or complex? In what ways?
- Being in this technology for more years I'm impressed with the straightforward setup approach of their recent releases.
Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- In House.
What advice would you give to others looking into implementing this product?
- Great Product but requires attention on their individual needs.