SAP BusinessObjects Business Intelligence Platform Review

New features and more efficient install add value


What is most valuable?

Semantic Layer (Universes), ease of use

New Undelete of Public objects..

New Dashboard of overall environment

What needs improvement?

Java Applet still relying on the quirkiness of Java VM, and potential version mis-matches.

For how long have I used the solution?

10+ Years

What was my experience with deployment of the solution?

With proper planning and understanding of the application landscape the deployment is fairly straight forward. Better to do a new install if you have multiple updates and patches...better to build from scratch vs remodel

What do I think about the scalability of the solution?

Highly scalable, new configuration wizard with 4.1 version assists in scaling correctly.

How are customer service and technical support?

Customer Service:

Fair

Technical Support:

Fair to Poor..Business Objects sometimes gets lost in the quagmire of SAP

Which solution did I use previously and why did I switch?

No

How was the initial setup?

Depends on the deployment. Can be very complex in a 100% fail over/fault tolerant/load balanced scenario.

What about the implementation team?

I deploy for clients.

Which other solutions did I evaluate?

No

What other advice do I have?

Use a consulting firm with expertise in deployment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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