What is most valuable?
The Universe in BO ensures consistent coding for business rules etc.
How has it helped my organization?
Made reporting of data from the ERP systems in Oracle more consistent.
What needs improvement?
For how long have I used the solution?
3 years - Blokker and BT, Netherlands
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Customer Service: GoodTechnical Support: Good
Which solution did I use previously and why did I switch?
Reporting was previously done ad-hoc.
How was the initial setup?
I was not involved in the setup of the solution.
What about the implementation team?
We implemented in-house with assistance from BO and consultants.
What's my experience with pricing, setup cost, and licensing?
Not involved in the setup or costs of the product.
Which other solutions did I evaluate?
I was not involved in the decision-making process.
What other advice do I have?
Check out the competition - SAP BO is expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jun 23 2014