SAP BusinessObjects Business Intelligence Platform Review

The ad hoc capabilities using Web intelligence over universe is very productive.


What is most valuable?

I would say universe designer as I have used or looked at other vendor tools and they don't even come close. Semantic layer is their main heart of SAP Business Objects.

How has it helped my organization?

Not one tool can satisfy everyone, and this tool is no different but in my opinion the ad hoc capabilities using Web intelligence over universe is very productive as users can self serve themselves

What needs improvement?

The Dashboard tool Current Xcelsius is not so user and developer friendly and is very bad compared to other vendor products. It has been wonderful but they have to integrate it with the Big Data economy system to sustain it.

For how long have I used the solution?

This particular version six years, but I have been using Business Objects before SAP acquired for over 16 years ago.

What was my experience with deployment of the solution?

We had no issues with the deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

We have had no issues scaling it for our needs.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

It has been wonderful but they have to integrate it with the Big Data economy system to sustain it.

How was the initial setup?

It's straightforward.

What about the implementation team?

In house with a little help from professional services.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is competitive with other solutions.

What other advice do I have?

Keep an eye upgrade and converting cost especially with deprecated tools like desk and it's reports, make consolidation of reports and universes and other objects early on .advise you to do user inbox,personal doc spring and fall clean up to make future upgrades easier

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More SAP BusinessObjects Business Intelligence Platform reviews from users
Add a Comment
Guest