SAP BusinessObjects Business Intelligence Platform Review

License price is prohibitive and it should go back to CPU based. Connectivity with databases is good.

What is most valuable?

  • Universal concept
  • Connectivity with databases
  • Good visualization

How has it helped my organization?

It's improved decision making process.

What needs improvement?

  • Better visualization
  • Better portal
  • License price is prohibitive should go back to CPU based
  • Improve customer service.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

We had no issues with the stability.

What do I think about the scalability of the solution?

I've had no issues scaling it.

How are customer service and technical support?

Not good. SAP does resolve issues in time.

Which solution did I use previously and why did I switch?

We are retiring SAP Business Object Webi and Xcelsius, they will be replaced by IBI Web Focus.

How was the initial setup?

The security set up is complex, and there are compatibility issues with Internet Explorer.

What about the implementation team?

We built some dashboards and an application brought some reports out of the box.

What was our ROI?

It is too expensive, charging by user and if you have hundreds of them you won’t be able to get ROI not even in many years.

What's my experience with pricing, setup cost, and licensing?

Be careful with the license model. If you want to promote personal BI or ability to run your reports in disconnect/passive mode this is not the product.#

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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