What is most valuable?
The features that I think are valuable in SAP Business Objects - BOBJ (WEBi, BI Launch Pad, Rich Client) are the drill down capabilities to the nitty gritty lowest level, and perform an in depth analysis from different angles. Other products may also have this, but I believe with BOBJ, it is a lot better.
How has it helped my organization?
By giving more options of looking at the same scenario, in various forms, I can perform reliable satisfactory work for my clients with minimal errors. I believe this product has gained the market share well enough to call itself, the market leader.
What needs improvement?
SAP should work on performing the deployment and-post implementation support, a bit easier . I believe that would be a solid enough ground for this product to gain more pieces in the pie (market share). Also, they need to have more "Step-By-Step" documentation available for consultants, similar to what others have e,g. IBM.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
There have been no issues scaling it for our needs.
How are customer service and technical support?
N/A Technical Support
Which solution did I use previously and why did I switch?
I have also used Bi-Query, Micro Strategy, Cognos, Tableau, etc. I like SAP BO better than other ones.
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?