SAP BusinessObjects Business Intelligence Platform Review

It provides a unified view of business processes across the organization, and helps control massive amounts of information.


What is most valuable?

  • Data integration
  • 64-bit architecture

What needs improvement?

I would like to see the capability to directly access social media data.

For how long have I used the solution?

I have been using it for 14 years.

What was my experience with deployment of the solution?

We have encountered so many issues when the architecture and design was fragile.

How are customer service and technical support?

Technical support is 10/10.

Which solution did I use previously and why did I switch?

I previously used Microsoft DTS. Microsoft BI products are ideal for small-scale businesses. whereas SAP BusinessObjects is suitable for enterprise-level implementation.

How was the initial setup?

If you have the skills and time, initial setup will be easy.

What about the implementation team?

I worked for both vendor teams and in-house teams. I have been involved in the implementation of complex BI solutions on the SAP BusinessObjects Enterprise platform in major USA and Canadian companies across different industries.

For successful implementation, you need a technical expert who has specialized in the area of Extract, Transform, and Load (ETL) with in-depth knowledge of the data warehouse lifecycle processes (DWH design and ETL development) and extensive hands-on experience with both the SAP Enterprise Information Management (SAP Data Services) technology stack and the SAP BusinessObjects reporting products stack (IDT, Universe, Web Intelligence, Designer, Dashboards).

The manager should be from the in-house (for decision making) team and the technical experts should be from the outside (vendors and consultants).

What's my experience with pricing, setup cost, and licensing?

SAP has different kinds of licensing for mid-size to large enterprises.

What other advice do I have?

If you want to implement SAP Analytical applications, you need skilled resources with clear requirements.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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