SAP Crystal Reports Review
Third party add-on needed for maps and gauges but straightforward setup


Valuable Features

Pixel perfect static reporting.

Room for Improvement

Bought and sold many times and newer product releases do not seem to offer much improvement. Maps and gauges are pretty much worthless and you need to buy a third party add-on.

Use of Solution

17 years

Deployment Issues

None encountered.

Stability Issues

Early versions use to be very prone to crashing. Much better in the 2013 version

Scalability Issues

None encountered.

Customer Service and Technical Support

Customer Service:

You try not to contact SAP, just Google search for answers to your problems.

Technical Support:

You try not to contact SAP, just Google search for answers to your problems.

Previous Solutions

Back in the days (90s), Quick Reports that came with Delphi. Crystal Reports had more functionality hence the switch.

Initial Setup

Straightforward set-up.

Implementation Team

In-house implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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