SAP Crystal Reports Review
Creating custom reports is easy but you can't retain parameter lists when upgrading


Valuable Features:

  • Ease of creating custom reports
  • Being able to edit in design view without having to refresh the data
  • Ease of linking tables
  • Ability to create union queries

Improvements to My Organization:

We use the product to run weekly update reports to show managers how many hours have been billed to specific grants. The reports include formulas to flag if we are behind on billing out the grant or have overspent. We also run reports to see what type of legal issues clients are contacting us about and reports on time slips that managers use when creating work plans and goals.

Room for Improvement:

Retain parameter lists when upgrading

Use of Solution:

Ten years.

Deployment Issues:

No issues encountered.

Stability Issues:

No issues encountered.

Scalability Issues:

No issues encountered.

Previous Solutions:

We previously used Microsoft Access.

Implementation Team:

We implemented it in-house.

Cost and Licensing Advice:

I'm not sure. We are a non-profit, so we were eligible to purchase the product from TechSoup at a significant discount.

Other Advice:

I don't really have any advice since we didn't test any other reporting software. I like Crystal Reports. I think it's very easy to use and there are numerous forums I can look to when I need help.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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