SAP Crystal Reports Review

Distribution of reports has been improved.

What is most valuable?

Native connection, Subreports, pixel free formatting, free hand SQL, multiple sources, supports most databases

How has it helped my organization?

Distribution of reports has been improved.

What needs improvement?

Adhoc and tabbed reporting should be added to the next release.

For how long have I used the solution?

I've been using it for 14 years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

It crashes the designer when the tool with no clear error messages. Working with LOV and Business Views are challenging when migrating environments.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

It's good.

Which solution did I use previously and why did I switch?

We didn't have another solution in place, and use this because of its flexibility and functionality.

How was the initial setup?

Straightforward as it has a native development tool, or working with .Net and (or) Java and deployment to Management console. Setting up the management console is a process.

What about the implementation team?

Implementation of tool needs an implementation partner to follow the best practices and reduce the maintenance issues.

Which other solutions did I evaluate?

We didn't look at any other solutions.

What other advice do I have?

Perform analysis the purpose of the solution when selecting as oppose to select the solution and define the process.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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