SAP Crystal Reports Review

Ease of extracting data from various sources and displaying in such a way that user can’t tell the difference is nice. I would like to see a mobile and iOS friendly version.


What is most valuable?

Ease of extracting data from various sources and displaying in such a way that user can’t tell the difference.

How has it helped my organization?

Largely used by stores manages and senior management to view / analyze sales metrics.

What needs improvement?

I would like to see a mobile and iOS friendly version.

For how long have I used the solution?

I have used Crystal Reports for approximately 15 years, and in my current company for eight years.

What was my experience with deployment of the solution?

There some issues with the deployment.

What do I think about the stability of the solution?

We have had minor issues with its stability.

What do I think about the scalability of the solution?

It's been difficult to scale for our needs.

How is customer service and technical support?

6/10

How was the initial setup?

It was straightforward in terms of installation, development and deployment.

What about the implementation team?

We’re implementing it through CMC and have an in-house application that pulls the report from CMC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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