SAP Data Services Review

Good ETL and priced well, but the REST API is not easy

What is our primary use case?

We load data from databases into our data warehouse.

What is most valuable?

The most valuable feature is the ETL functionality.

What needs improvement?

Dealing with the REST API is not easy with Data Services.

It is mandatory to have a WADL file and it is difficult to find this file and set it up.

I would like to see a better connection with the API and the use of XML files.

It's an ETL that is very good with relational databases but not as good with files and semi-structured files. 

Also, the support could be better.

For how long have I used the solution?

I have been working with SAP Data Services for 15 years.

How are customer service and technical support?

We have a SaaS company doing level one support.

I have not had an exchange with SAP support. I deal with my local support, and when there is a problem, they escalate the issue to SAP technical support. 

I don't deal with SAP support directly.

Which solution did I use previously and why did I switch?

Previously, I had used another ETL solution.

How was the initial setup?

The initial setup was straightforward and easy to complete.

What's my experience with pricing, setup cost, and licensing?

The price is very reasonable.

What other advice do I have?

I would rate SAP Data Services an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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