SAP Data Services Review

The initial setup was straightforward and complex projects are in the pipeline.

For how long have I used the solution?

I am Microstrategy BI developer with 6 years experience and with 1 year experience on SAP Data Services.

How are customer service and technical support?

Out of 5, I would give SAP Data Services technical support a 4.5. The technical support from SAP was quick and technically very clear. The way the issues are being reviewed and the response we receive are great.

Which solution did I use previously and why did I switch?

The first ETL tool being implemented is SAP Data Services and it was implemented during 2008.

What about the implementation team?

The product was implemented by a third party consulting company. The implementation was good from a technical perspective, but there were few flaws in the business logic which the third party consulting team should have gained from the in-house business analysts.

Which other solutions did I evaluate?

Since I recently joined a year ago, I am not sure whether any other tool was evaluated along with this ETL tool.

What other advice do I have?

I would advise implementing SAP Data services using a Unix platform rather than a windows platform.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Highlights
The logic is also simple. It makes it easy to build your extraction.
The user interface is ok.
The fact that it's built on SQL, it makes it easy to write code. The database and the connection are quite smooth.
It is a powerful product with a broad range of features.
The HANA database, which is very fast, is a valuable feature.
The maintenance of data services is the solution's most valuable feature.
The reporting on the data, even from third-party software, is very good.
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