SAP Data Services Review
Development enviorment setup was straightforward, production was more complex.


Valuable Features

Data Quality and ETL. The product has fantastic data quality options and matching/consolidation features. The ETL is very powerful and easy to use.

Improvements to My Organization

We were able to increase data quality on the back-end. We didn't have great front-end capture. We are also able to add additional data sources very easily.

Room for Improvement

Error logging is very cryptic. Embedded Data flows are only customizable on either input or output, not both.

Use of Solution

5 Years

Deployment Issues

No

Stability Issues

Sometimes with complex data flows. But generally a stable product.

Scalability Issues

No. We had a very good admin. Scalability requires a lot of product knowledge.

Customer Service and Technical Support

Customer Service:

Same as most large companies. Ok.

Technical Support:

Ok. We had the benefit of a Platinum consultant on the project so he was able to escalate issues easily.

Initial Setup

Wasn't personally involved, but was straightforward for the development environment. Production was more complex.

Implementation Team

In-house. We had an expert.

ROI

Don't remember exact ROI, but saved many hours in development and maintenance by using the tool.

Other Solutions Considered

Informatica. Wasn't as easy to use as Data Services and the data quality was not as robust.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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