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SAP Data Services Review

Matching Transforms are quite complex but Connectivity with SAP is a valuable feature.

Valuable Features

Connectivity with SAP and low impact on SAP environments. Also overall stability of the product.

Improvements to My Organization

Kellogg (the company I work for) used this product for data migration into the new SAP environment that we have established for North America. We also used the tool during the Pringles acquisition.

Room for Improvement

Matching Transforms are quite complex.

Use of Solution

5 years.

Deployment Issues

No issues that would impact our timelines.

Stability Issues

Data Services is extremely stable and stability information steward is considerably higher in version 4.2 than it was at the initial version 4.0.

Scalability Issues

Easy to scale horizontally or vertically.

Customer Service and Technical Support

Customer Service:

Satisfied.

Technical Support:

Needs improvement as far as responsiveness.

Previous Solutions

No.

Initial Setup

I was not directly involved at the initial setup.

Implementation Team

I heard Kellogg used a combination of SAP and Accenture for the initial setup.

ROI

Data Quality has an indirect ROI and we have not derived a fixed number.

Pricing, Setup Cost and Licensing

Since I was not involved with the initial setup I am not able to answer a question about the start-up cost. As far as day-to-day cost, it is minimal (1/4 FTE) due to its stability.

Other Advice

Depends on the environment. If you are connecting to SAP environment I would recommend involvement of a 3^rd party vendor with experience.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Nov 17 2014

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