SAP ERP Review

A robust and stable enterprise resource planning software, but it could be more flexible


What is our primary use case?

We use SAP ERP for finance, manufacturing, and purchasing.

How has it helped my organization?

It integrates most of the areas from a financial point of view and helps the company track operations on a global level.

What is most valuable?

I like that SAP ERP is very robust and stable.

What needs improvement?

It could be more flexible, and the company should be able to adapt the system. Not the other way around. It's very rigid and difficult to change. Reporting could also be better.

For how long have I used the solution?

We have been using SAP ERP in our company for 15 to 20 years.

What do I think about the stability of the solution?

SAP ERP is a stable solution.

What do I think about the scalability of the solution?

It's very scalable. It's just a matter of cost. We have 100 to 150 users at the moment.

How are customer service and technical support?

Technical support is available anywhere, and it's easy to find.

How was the initial setup?

The initial setup is very complex.

What's my experience with pricing, setup cost, and licensing?

SAP ERP is expensive.

What other advice do I have?

I would tell potential users that the implementation could be very complex. It's key to have clarity about the company processes from the beginning before implementing SAP ERP. If you don't, the company processes will have to be adapted to the SAP standard way of working.

On a scale from one to ten, I would give SAP ERP a seven.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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