SAP ERP Review

We're now able to do deep costing analyses, although initial setup was complex.

What is most valuable?

SAP Controlling and Fund Management

How has it helped my organization?

SAP Controlling give the control of managerial cost in control for management especially accounting. It enables deep costing analysis, cost allocation model and drill down functionality. with Fund Management organization can embed budget control rules to control any budget commitment, consumption before its too late.

What needs improvement?

Its table and structure complexity is a love and hate situation. Although ABAP created SAP, it's costly to recruit and maintain ABAP.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

It's manageable.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

Never encountered issues.

How are customer service and technical support?

Customer Service:

It's the best.

Technical Support:

It's the best.

Which solution did I use previously and why did I switch?

We've always been using SAP.

How was the initial setup?

It was complex, as the company policy needs to evolves at the pace of system functionality and the design direction.

What about the implementation team?

We used a vendor team who were 8/10.

What was our ROI?

It's around three years, and the ROI can be vague as we use only finance and accounting related module, along with MM. Basically, our ROI is derived from the amount of estimate savings we calculated, and the budget saved.

What's my experience with pricing, setup cost, and licensing?

Look around at three or four vendors.

Which other solutions did I evaluate?

Microsoft Dynamics AX

What other advice do I have?

If transformation is what you're looking for, then SAP is your answer. Keep in mind that you need to change yours, and others, mind set. At the end of the day, it's for the organization's future sake.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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