SAP ERP Review

The most valuable features for us are the finance and analytics functions.

What is most valuable?

  • Supply Chain Management (MM, SD, CS, PP, PM and WM)
  • Finance and Controlling (FI/CO)
  • Human Capital Management (HCM)
  • Analytics (BI and BO)
  • Quality Management (QM)
  • Project System (PS)
  • SRM, CRM, ESS/MSS, EP and so on

How has it helped my organization?

Decision making, requirement planning, and real-time MIS have all improved within the company.

What needs improvement?

Certain things are off-the shelf, but there are a few things that need to be developed based on client specific or unique business processes.

For how long have I used the solution?

Nearly two decades

What was my experience with deployment of the solution?

There have been no issues with the deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

There have been no issues scaling it.

How are customer service and technical support?

Customer Service:

Very good

Technical Support:

Very good

Which solution did I use previously and why did I switch?

We have implemented in several solutions and used them across our various organizations.

How was the initial setup?


What about the implementation team?

Initially through SAP Partners and then in-house

What was our ROI?

Less than 24 Months

What's my experience with pricing, setup cost, and licensing?

To optimize the Licensing cost, please choose different SAP Users.

To minimize the implementation cost, try to adopt Rapid Deployment Solutions

Which other solutions did I evaluate?

Yes, with other ERP solutions like Oracle, Microsoft and so on.

What other advice do I have?

SAP ERP is capable of handling all types of business scenarios and industry verticals.

Which version of this solution are you currently using?

ECC 6.0 with latest EHP
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Add a Comment

author avatarit_user355821 (Accounting Consultant at a financial services firm)

I have been in this game of ERP for a while now. It all boils down to UET! The more these ERPs are user friendly the more they would be preferred. Take the case of QuickBooks; I for one thought it wouldn't survive into 21st century. Here we are Intuit is the Apple of accounting world. Its user friendly, Excellent customer & technical services and provides a decent level of reporting and control features.

author avatarreviewer1014606 (User)

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