Fast performance with good dashboards and analytics, but the documentation needs improvement

What is our primary use case?

We have an ongoing cloud installation but mostly, we implement on-premises.

We use this solution for SAP Business One. 

It's used mainly for analytic purposes, reporting, and the processing of large data.

What is most valuable?

What I like most are the dashboards and pervasive analytics. Those are the most useful to us.

What needs improvement?

The documentation can be improved in the future.

In the next release, I would like to see integration with smart devices.

For how long have I used the solution?

I have been implementing SAP Hana for six years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

SAP HANA is scalable.

We are project-based. In each project, there are anywhere from 30 to 50 users.

How are customer service and technical support?

We have not really received any technical support from SAP HANA.

I think that's also one thing that maybe SAP would be most helpful, especially if we encounter several errors during installation. We don't get to have many references or we don't get to ask the technical guys of SAP HANA.

Which solution did I use previously and why did I switch?

Previously we were using MySQL, but due to the fast performance of SAP HANA, we switched approximately three years ago.

How was the initial setup?

In the newer versions, the initial setup is mostly straightforward. However, the older version was more complex. We had several issues with installing.

The installation usually takes approximately four hours.

There are two admins at the most to maintain this solution.

What other advice do I have?

We definitely plan to keep implementing this product in the future and I can recommend it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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