- Ease of use
- Improved productivity of personnel, because we use SAP for our inventory
It's intuitive, but not as intuitive or user-friendly as it should be. It's 2017, and I should be able to click once and just breeze through it. It's far more complicated than it should be.
I was not involved in the deployment of the product.
I think it's extremely stable. That's one of the reasons why we like it so much. I've had some problems, as it has jammed up on me before.
Generally speaking, I think it's exceptionally reliable. The glitches that I've encountered may have been due to a user error, because it's not so user-friendly and it's not so intuitive.
As far as I know, there is limitless scalability.
The technical support is a little slow, like 24 hours. I feel since it is 2017, if I have a problem, I should be able to make a phone call or send an email and get a response within minutes, an hour at the most. When things take a day, it slows me down. The problem resolution itself is OK.
I was not involved in the evaluation of any other products.