SAP HCM Review

A good user interface and an overall good solution but the implementation can be difficult

What is our primary use case?

We primarily use the solution for company payroll, evaluations, and assessments.

What is most valuable?

The user interface is the solution's most valuable feature. It makes it easy for us to use.

What needs improvement?

The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal.

There should be integration with iOS products. It would be nice if we could integrate it into the field currently, but it's not active.

For how long have I used the solution?

I've been using the solution for about 2.5 years.

What do I think about the stability of the solution?

The solution isn't too stable.

What do I think about the scalability of the solution?

We have about 300 people on the solution currently.

How are customer service and technical support?

Technical support could be more helpful.

What other advice do I have?

We use the on-premises deployment model. We will switch to SuccessFactors and it should be on the cloud. I'm a certified SAP consultant.

I'd recommend the product. It's a good solution. If I was comparing it to SuccessFactors, I'd rate it seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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