SAP Hybris Commerce Review

Some of the most valuable features are its personalized offering, promotion engine, and customer support module

What is our primary use case?

For our sales team to have a better understanding of our customer's interests, I wanted to provide the sales team information about those interests and be able to personalize the offering.

How has it helped my organization?

It is still under study, but we think that this tool will achieve its objective according our experience during the PoC.

What is most valuable?

  • Personalized offering
  • Promotion engine
  • Catalog and product management
  • Customer support module
  • Logistic and payment gateway integrations

What needs improvement?

The product should be accessible to all types of customer, not just the big ones. 

A public cloud solution of this software would open great possibilities.

For how long have I used the solution?

Trial/evaluations only.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partnership.

1 visitor found this review helpful
Add a Comment