SAP Master Data Governance Review

We use it for the management of SAP master data with enterprise-wide workflows, but it needs improved mass editing functions.


What is most valuable?

SAP ERP integration - infrastructure, data model, and data distribution.

How has it helped my organization?

We have used this for management of SAP master data with enterprise wide workflows for objects material, such as banks, customers, and vendor.

What needs improvement?

  • Improved mass editing functions
  • Complete alignement with SAP ERP data model
  • Improved document
  • Better rich-text handling

For how long have I used the solution?

I've used it since 2013.

What was my experience with deployment of the solution?

Not as long as you stay inside the set standards.

What do I think about the stability of the solution?

Not as long as you stay inside the set standards.

What do I think about the scalability of the solution?

Not as long as you stay inside the set standards.

How are customer service and technical support?

It is the standard level that we use from SAP. Thorough and slow, but it's very administrative if you follow strictly by the rules. It helps to know a few guys.

Which solution did I use previously and why did I switch?

We did use and implement different solutions, either a custom made office solution (Notes, Sharepoint, Mail) or a Standalone SAP System. We chose this solution becauseit has -

  • Built in SAP Data model
  • Configuration rules
  • Data validation rules
  • Preconfigured workflow
  • Staging possibilities,
  • Built in status tracking and reporting

How was the initial setup?

The setup is straigthforward if you have a clear definition of the target structure and data defintions. If you have various versions of data definitions across the target landscape, the setup and rules defintition (how to transform/interpret data depending on the source-target relationships) becomes very complex. In short, the technology is straightforward, but it does not turn bad data into good data.

What about the implementation team?

Both, implementation success is largely dependant on the maturity of Master Data Management overall. You will need most support on the conceptual definition of the degree and level of harmonization of data across the enterprise. Technical consulting is required depending on you in-house SAP expertise: you need SAP BW Workflow, ABAP coding and Webdynpro skills, plus a solid SAP Basis.

Which other solutions did I evaluate?

Classical MDM in SAP ERP (Custm Transactions & SAP Business Workflow)

SharePoint based Forms

Lotus notes based Forms


What other advice do I have?

Strong solid base in the SAP ERP, but it needs to improve its maturity in certain elements (data model coverage, performance, usability, and search).

  1. SAP MDG is only a valid product if your core ERP is SAP
  2. SAP MDG becomes a must if you have multiple SAP implementations that require harmonized master data
  3. SAP MDG on HANA is a good start for SAP HANA
  4. Try to stick to the standard of Master Data Governance even if you have to cut back in scope
  5. Performance issues and maintenance complexity will eat away your ROI
  6. Start simple and build on the experience

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner of SAP for a number of solutions, but we do not have a relationship with them regarding MDM or MDG.

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