SAP NetWeaver MDM [EOL] Review

It’s ability to update frequently while not disturbing live information listed on ordering website is good for customer satisfaction. But, I'd like to see enhancements to the presentation layout.


Valuable Features

The ability to drill-down into specific categories of hierarchy.

Improvements to My Organization

The company that used it was an industrial distributor with over three million parts requiring rich data. The system was the driving force behind online product catalog. It’s ability to update frequently while not disturbing live information listed on ordering website made for seamless customer satisfaction.

Room for Improvement

I would like to see future enhancements to the presentation layout as it looks dull, and should be easier on the eyes.

Use of Solution

I've used it for three years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

It's good.

Previous Solutions

No previous solution was used.

Initial Setup

It was complex, and hands-on training with technical attitude helps to comprehend system navigation.

Implementation Team

We did it in-house.

Other Advice

It's fairly simple to use, but continue to take a forward-looking/proactive mindset in order to keep the information up-to-date and not obsolete.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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