SAP NetWeaver MDM [EOL] Review

It’s ability to update frequently while not disturbing live information listed on ordering website is good for customer satisfaction. But, I'd like to see enhancements to the presentation layout.


What is most valuable?

The ability to drill-down into specific categories of hierarchy.

How has it helped my organization?

The company that used it was an industrial distributor with over three million parts requiring rich data. The system was the driving force behind online product catalog. It’s ability to update frequently while not disturbing live information listed on ordering website made for seamless customer satisfaction.

What needs improvement?

I would like to see future enhancements to the presentation layout as it looks dull, and should be easier on the eyes.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's good.

Technical Support:

It's good.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was complex, and hands-on training with technical attitude helps to comprehend system navigation.

What about the implementation team?

We did it in-house.

What other advice do I have?

It's fairly simple to use, but continue to take a forward-looking/proactive mindset in order to keep the information up-to-date and not obsolete.

Which version of this solution are you currently using?

7.0
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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