SAS Enterprise Miner Review

Good technical support but too complex and not open-source


What is our primary use case?

We primarily just use the analytical tool section of the solution.

What is most valuable?

The stability is okay.

The technical support is very good.

What needs improvement?

We really don't like the protocols the solution offers. 

The solution is much more complex than other options.

For how long have I used the solution?

We've been using the solution for three or four years, however, it may have been a bit longer.

What do I think about the stability of the solution?

I don't recall having issues with stability. I can't recall if there are bugs or glitches.

What do I think about the scalability of the solution?

I don't really know to much about the scalability of the solution. It's not something I generally dealt with.

How are customer service and technical support?

I've contacted technical support in the past. I'd say they offer enough of a level of service to us. We're pretty satisfied with their level of service. SAS internal support is very qualified and if we have any issues, we contact them and trust that they can help. 

Which solution did I use previously and why did I switch?

We are thinking to replace SAS with something like Anaconda. Actually, we are using Anaconda with Jupyter NET, however, we need to collect more details about Anaconda and other open-source analytic tools that could replace SAS.

How was the initial setup?

I don't have too much information on the initial setup, however, it's my understanding that it's quite complex.

What's my experience with pricing, setup cost, and licensing?

We'd prefer it if the solution was open source. That would make it less expensive.

What other advice do I have?

We're using Enterprise Guide simultaneously with Enterprise Miner.

From my perspective, I believe that open-source analytics tools are closer to fitting our needs. We prefer open-source options like Anaconda. They offer good support and features. Anaconda also integrates well with Jupyter NET, which is important for us.

Overall, on a scale from one to ten, I'd rate the solution at a five. If there were better protocols and wasn't as complex as it is, I'd rate it a bit higher.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
More SAS Enterprise Miner reviews from users
...who work at a Financial Services Firm
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