SAS Strategic Performance Management Review

The dashboards provide a good amount of information, but the unique keys in the underlying MySQL database caused some issues.

Valuable Features

The dashboards/reports provide excellent and concise information/results. Also, it provides a good amount of information via the dashboard.

Room for Improvement

The data load and the configuration of the front end was not very easy. One of the main issues was that the SAS macros used by SAS SPM, as well as the underlying MySQL database was a bit of a "black box" solution in terms of maintenance.

Use of Solution

I've used it for one and a half years.

Deployment Issues

Yes, the unique keys in the underlying MySQL database caused some issues on loading/updating of the data.

Customer Service and Technical Support

South Africa does not have enough people experienced in SPM to give proper support in terms of maintenance and enhancement.

Previous Solutions

This replaced an in-house SAS-based database.

Implementation Team

It was developed by an in-house team supported by contractors.

Other Advice

For monthly load and support, you need to invest in an experienced ETL person, especially when using SAS DI Studio for the loading.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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