Sauce Labs Review

It's scalable, fast, and customer support addresses issues even when not directly related to their service or our usage.

Valuable Features

  • Scalability
  • Fast
  • Customer service
  • Technical support
  • Pricing

Use of Solution

Since around August of 2015

Customer Service and Technical Support

Customer Service:

Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a direct problem with their service or our usage of it.

Technical Support:

For our needs, the customer service and technical support come through the same channel, and we've been very happy with the level and quality of responsive support we receive.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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