Sauce Labs Review

I like that it gives me the ability to integrate testing on multiple web browsers into our Jenkins Pipeline.


What is most valuable?

I have found it very valuable that Sauce Labs gives me the ability to integrate testing on multiple web browsers into our Jenkins Pipeline.

How has it helped my organization?

It has made our end to end testing roughly 25 percent faster.

What needs improvement?

I think there could be improvements in the way Sauce Labs provides support to its users and could maybe provide tutorial videos on its services.

For how long have I used the solution?

About 4 months.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Minor ones but they were on my end.

What do I think about the scalability of the solution?

Our application is relatively small so no

How is customer service and technical support?

Customer Service:

10/10

Technical Support:

9/10

Which solutions did we use previously?

No.

How was the initial setup?

It was very straightforward but there was a slight learning curve.

What about the implementation team?

In House.

What was our ROI?

10/10

What's my experience with pricing, setup cost, and licensing?

The free version works just fine.

Which other solutions did I evaluate?

No.

What other advice do I have?

Nope! But in a future release I would like to see a more seamless integration with mobile testers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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