Sauce Labs Review

High confidence in our automated testing, along with auditability


What is our primary use case?

Real time VM access for functional testing and manual usage.

What is most valuable?

  • Sauce Connect
  • VM access

How has it helped my organization?

Reliable access to VMs with built-in recording and log tools have improved release reliability and confidence.

What needs improvement?

Implementing user requests at a faster rate.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No major issues. Just adapting to meet our needs and existing infrastructure.

What do I think about the stability of the solution?

No problems other than the occasional service disruption.

What do I think about the scalability of the solution?

Scaling options are available for purchase, but scaling by improving and streamlining our processes has been the best approach.

How are customer service and technical support?

Excellent, responsive, and goes above and beyond.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Unknown, as I was not part of the initial work to perform the setup.

What about the implementation team?

The implementation was done in-house.

What was our ROI?

High confidence in our automated testing, along with auditability.  

What's my experience with pricing, setup cost, and licensing?

Select a plan that offers scaling, but investigate the ability to improve existing processes.

Which other solutions did I evaluate?

Yes, Stackdriver.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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