What is our primary use case?
Savision helps to add the 'missing' layer in monitoring as well as consolidating various events and alerts sent. This helps to centralize multiple monitoring solutions and streamline integration into ITSM.
The dashboards and views available are easy to manage and share, and provide all of the metrics required. The ElasticSearch engine also improves overall content search delivery, which really helps end-users to find and identify problematic components.
How has it helped my organization?
The end-user experience improved for underlying monitoring platforms, and the integration into ITSM was streamlined. Different events and alerts enter Savision and standardized events/alerts are delivered from Savision into the system.
This, overall, has greatly accommodated our integration process.
What is most valuable?
The most valuable features are the dashboard and ElasticSearch. These two components are fully developed and can only benefit underlying platforms. It's professionally represented and the response from both components is very effective and fast.
Creating views for teams that indicates dependencies, applications, as well as infrastructure, is a simple, easy, and enjoyable process.
What needs improvement?
Savision continuously develops new modules to allow further integration, so the only item would continue with this effort to allow more-and-more systems to integrate into this platform.
Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion.
For how long have I used the solution?
Less than one year.