SCCM Review

Helps manage deployment and security of devices through patch management

What is our primary use case?

My primary use case is for the product is mainly for helping with competitive analysis. It is not my main solution but it is one of the components.  

What is most valuable?

The most valuable part of the solution in my case is patch management.  

What needs improvement?

I would like to see Microsoft extend the coverage of the product to integrate better with other platforms beyond Windows.  

For how long have I used the solution?

I have been using SCCM (System Center Configuration Manager) for about eight years now.  

What do I think about the stability of the solution?

The stability of the product is good.  

What do I think about the scalability of the solution?

We do not have any issues with scalability.  

How are customer service and technical support?

I have not had the need to contact technical support for any reason so I have no real experience with them.  

Which solution did I use previously and why did I switch?

I also use BigFix by HCL Technologies (Hindustan Computers Limited). I use these products to check between SCCM and BigFix to see if they agree.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate System Center as an eight-out-of-ten.  

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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