ScienceLogic Review

Has significantly reduced the environmental related tickets going to our helpdesk. It's scalable for growth.

What is most valuable?

ScienceLogic is multi-tenant from the ground up, starting at the code level. With many other tools, you have to trick them into behaving in a multi-tenant fashion.

It gives us the ability to monitor everything from Windows and Linux servers to physical and virtual servers, SANs, network equipment, and firewalls.

Built-in event correlation and analysis intelligently suppresses expected and known events, while escalating alerts for urgent events.

The built-in runbook automation has helped drive greater efficiency.

The ability to quickly build our own monitoring templates for non-traditional equipment and network interface support.

It’s a platform which we’re able to integrate with. It's very flexible.

How has it helped my organization?

We now have intelligent alerting to distinguish between critical and normal notifications. The monitoring can scale as we grow.

Improved efficiency by using built-in runbook automation.

Extended monitoring coverage to non-traditional equipment.

We were able to reduce the number of environmental related tickets going to our helpdesk, by over 40%

What do I think about the scalability of the solution?

We’re a growing cloud services provider, and set out to build a framework that would provide the scalability we needed to support future growth. ScienceLogic provides scalability beyond our current needs.

Which solution did I use previously and why did I switch?

We were using a number of different tools to monitor our infrastructure and a large amount of time was spent separating urgent alerts from notifications. We needed to consolidate tools. We found that we could consolidate nine of our tools to their one monitoring platform.

Which other solutions did I evaluate?

In the end, the level of coverage, ability to scale, and built-in multi-tenancy gave ScienceLogic’s platform the edge in our comparative analysis.

Which version of this solution are you currently using?

**Disclosure: IT Central Station has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
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