ScienceLogic Review
Has improved our network infrastructure monitoring and reduces any unplanned outages.


Valuable Features

  1. Registry information for better inventory pull information
  2. Event information to granular level
  3. Adding support/KB notes to events

Improvements to My Organization

Improved network infrastructure monitoring which reduces any unplanned outages.

Room for Improvement

Need to have a better export data/copy to clipboard option to transfer the data to do more analytics on the events/trends/graph.

Use of Solution

I've used it for two years.

Deployment Issues

Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific).

Stability Issues

Never got to know since we have two to three instances running.

Customer Service and Technical Support

Customer Service:

I haven't needed to call them.

Technical Support:

I haven't needed to call them.

Previous Solutions

Yes, and we switched because it had a heavy GUI and was impossible to suppress certain events.

Implementation Team

In-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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