SCOM Review

Ensure you have processes and technical resources in place to address issues.

Valuable Features:

It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available.

Improvements to My Organization:

Ability for support staff to know when there is a problem, identify where the problem is, and figure out what is causing the problem, ideally before the users of the applications encounter the problems.

Room for Improvement:

If it could have SysLog capabilities and if the Microsoft Management Packs were out of the box instead of a separate download.

Use of Solution:

Our current project is still ongoing, its been at least 7 years.

Scalability Issues:

Yes, but only if you decide to integrate ACS with OpsMgr. Then storage could become an issue depending on where the customer believes the security logs must come from.

Customer Service:

If you have Microsoft Premier Support, then all is well.

Other Advice:

Understand what is critical in your environment first and what needs to be monitored.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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