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SCOM Review

Ensure you have processes and technical resources in place to address issues.

Valuable Features:

It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available.

Improvements to My Organization:

Ability for support staff to know when there is a problem, identify where the problem is, and figure out what is causing the problem, ideally before the users of the applications encounter the problems.

Room for Improvement:

If it could have SysLog capabilities and if the Microsoft Management Packs were out of the box instead of a separate download.

Use of Solution:

Our current project is still ongoing, its been at least 7 years.

Scalability Issues:

Yes, but only if you decide to integrate ACS with OpsMgr. Then storage could become an issue depending on where the customer believes the security logs must come from.

Customer Service:

If you have Microsoft Premier Support, then all is well.

Other Advice:

Understand what is critical in your environment first and what needs to be monitored.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Jul 27 2014

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it_user140667

Principal ICT Architect with 501-1,000 employees

Highlights

This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes.

This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution.

It takes a lot of the headache out of managing your data centers and software in other places.

The most valuable features for us are the monitoring, the health explorer, and the console.

This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.

This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.

SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.

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Event Monitoring Network Monitoring Software