SCOM Review

Performance data on Windows VMs is a valuable feature but perfomance management needs to be improved.

What is most valuable?

  • Performance data on Windows VMs
  • Ability to have a lot of out of the box management packs with key monitors in place
  • Ease of use

How has it helped my organization?

Ability to know when servers are offline through agent heartbeats.

What needs improvement?

Dashboarding and application performance management.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

No we did not.

What do I think about the stability of the solution?

Yes we did have some, but with Microsoft's assistance (RAS) we were able to gain more insight and improve.

What do I think about the scalability of the solution?

No we did not.

How are customer service and technical support?

Customer Service:


Technical Support:


Which solution did I use previously and why did I switch?

Used Foglight but it was extremely difficult to learn and pick up as a monitoring solution.

What about the implementation team?

It was all done in-house.

What's my experience with pricing, setup cost, and licensing?

Included as part of MS ELA.

Which other solutions did I evaluate?

Yes - Quest Foglight and Nimsoft

What other advice do I have?

If you are a large Microsoft shop then this product excels in monitoring Microsoft services.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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