SCOM Review

The warnings and errors I receive such as low disk space warnings allow me to easily determine the impact it has on the server.

What is most valuable?

  • Monitoring Windows servers and services
  • Monitoring Linux servers and services
  • Monitoring disk space, performance and unexpected errors
  • Customized views
  • Ability to implement remote login and ping directly from the SCOM console

How has it helped my organization?

SCOM is a required tool in my job since I am responsible in overseeing multiple virtual and physical servers and services for a bank.

The warnings and errors I receive such as low disk space warnings allow me to easily determine the impact it has on the server and call out the required people to get the issue resolved before it's too late

What needs improvement?

Having the ability for it to be integrated with third party ticket systems or other monitoring software would make an even better tool for people like myself within administrative or monitoring positions.

For how long have I used the solution?

We've used it for one year.

What was my experience with deployment of the solution?

There were no issues encountered during the deployment.

What do I think about the stability of the solution?

Because SCOM currently runs on a Citrix session, SCOM sometimes becomes slow or crashes when there is too much going on.

What do I think about the scalability of the solution?

There were no issues scaling it.

How are customer service and technical support?

I've never had to contact Microsoft for a SCOM issue.

Which solution did I use previously and why did I switch?

We are using Centreon and Nagios monitoring software. These two are web-based and maybe if SCOM can incorporate a web console, it would become a real powerful tool.

How was the initial setup?

Since SCOM and its customized features were already set-up when I arrived, I cannot comment on this. I have not installed SCOM in the past so I also cannot comment on the installation process.

What about the implementation team?

A third party vendor set-up SCOM before I started in this position so I cannot comment.

What other advice do I have?

In order to use all the features in SCOM, one must learn the tool from the inside out and then customize it so that it fits the paricular business. This way you know the foundations and are able to build a robust tool to monitor and control a large amount of servers and services across the world

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More SCOM reviews from users
...who work at a Financial Services Firm
...who compared it with SolarWinds NPM
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