SCOM Review

SCOM vs WhatsUp Gold


What is most valuable?

Both SCOM and WhatsUp Gold afford us in-depth troubleshooting capabilities.

How has it helped my organization?

SCOM: The product has helped our organization with in-depth monitoring.

WhatsUp Gold: The product has helped our organization with VM monitoring.

What needs improvement?

Both SCOM and WhatsUp Gold could use some system enhancements, such as better dashboards.

For how long have I used the solution?

SCOM: I have used SCOM for about eighteen months.

WhatsUp Gold: I have used WhatsUp Gold for nine years.

What do I think about the stability of the solution?

We did not encounter any stability issues with either product.

What do I think about the scalability of the solution?

We did not encounter any scalability issues with either product.

How is customer service and technical support?

For both products, I would give technical support a rating of 6/10.

Which solutions did we use previously?

We previously used open-source solutions before switching to SCOM and WhatsUp Gold.

How was the initial setup?

SCOM: The initial setup was complex.

WhatsUp Gold: The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

For both products, the pricing and licensing are fair.

Which other solutions did I evaluate?

Before choosing these products, we evaluated Symantec.

Disclosure: My company has a business relationship with this vendor other than being a customer: SCOM: We do have a business relationship other than being a customer. WhatsUp Gold: We are just a customer.
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